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Dental Patient Information – Plano, TX

Everything We Want Our Patients to Know

Are you prepared for your first visit to ProSmiles Dental & Orthodontics of Plano? Our team is here to help make sure you are! The following page covers everything you should know about your first visit – what to expect, what payment options are available, and so on. If there’s something else you’d like to know, or if there’s something on this page that you don’t fully understand, just give our East Plano dental office a call so that a helpful team member can ease your concerns.


Your First Visit

At your first appointment, our front desk team will give you a friendly greeting, take your completed patient forms, and answer any questions you might have about our dental office. Once your checkup or consultation begins, you can expect us to ask a series of questions about your oral health as we examine your teeth and gums for problems. Based on our findings, we may recommend further treatment, and we’ll always explain the reasons why you might need a specific procedure.

Patient Forms

When you visit a dentist (or any health professional) for the first time, you can usually expect to have to fill out some forms before your first appointment. These forms give us necessary information about you and your financial situation; they also tell us about your oral and overall health history, which we’ll need to take into account when we’re checking for dental problems and considering potential treatment options. Let us know if you need help with your forms.

Dental Insurance

We are in-network with a long list of popular dental insurance companies. We encourage you to call our dental office and let us know what plan you belong to; our team can confirm the kind of coverage you can expect to receive for specific treatments. You never have to worry about filing a claim, as we can handle all the paperwork on your behalf. And if you’re not sure that you’re getting the most out of your savings, we can give you some expert advice.

Learn More About Dental Insurance

Medicaid & CHIP Welcome

Many uninsured families rely on Medicaid or CHIP to pay for their family’s dental care. If this describes your situation, then you have a place here at ProSmiles Dental & Orthodontics of Plano! We gladly take Medicaid & CHIP, and we’re ready to go over the specifics of your plan in more detail so that you can make the best decisions for your smile. Please call us today with your plan information to learn more about the coverage you’ll receive here at our dental office.

In-Office Membership Plan

Do you not have dental insurance coverage? Don’t worry! You can still fit a smile-restoring procedure into your budget with the help of our in-house membership plan. It is somewhat similar to traditional insurance: in exchange for a fee, your preventive care for the year is covered, and you get a discount on various treatments. However, there are no yearly maximums – you pay a flat annual fee in exchange for the same benefits throughout the year. Individual and family membership plans are available.

CareCredit Financing

Third-party financing is a good option for those who need extensive dental care but don’t have insurance. We can help you apply for financing through CareCredit, which offers several monthly payment plans that come with little to no interest. With CareCredit, you pay for your treatment in a series of monthly installments instead of all at once. Please call our dental office for more information about how you can apply for CareCredit and how it can make several of our treatments more affordable.


Plano, TX Dental Office Location
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